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Questions about an order, a subscription, or which product is right for your dog? Our team responds within 24 hours.
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Typically responds within 24 hours
Working Hours
Sunday
9:00 am – 6:00 pm
Monday
9:00 am – 6:00 pm
Tuesday
9:00 am – 6:00 pm
Wednesday
9:00 am – 6:00 pm
Thursday
9:00 am – 6:00 pm
Friday
Closed
Saturday
Closed
Quick Answers
How long does shipping take?
Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location.
Can I modify my order after placing it?
Yes, if your order has not yet been fulfilled. Contact us as soon as possible for assistance.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times vary based on destination.
How do subscriptions work?
Subscription orders renew automatically based on your selected delivery frequency.
Can I cancel my subscription anytime?
Absolutely. You can manage, pause, or cancel your subscription anytime from your account.
How can I contact support?
You can reach us through the contact form above or via WhatsApp for faster assistance.